Help & Support

Playaway and Playaway View are meant to be simple. That's why we've put together this Help and Support center—resources that make the whole Playaway experience as seamless as possible—all in one place.

How To Play

Playaway How-To Video

Bring the simplicity of Playaway All-in-One Audiobooks to life for your staff and patrons with this how-to video!

Printable Tutorials

Playaway View Demo

Web Tutorials

Printable Tutorials

Battery Life

Battery states explanation

Playaway View® is powered with an internal lithium ion rechargeable battery. We recommend that you fully charge the player before using (approximately 4 hours or until the charging symbol disappears from the battery icon). One full charge should provide up to 8 hours of continuous play time.

When 10% of the battery life remains, the battery icon will begin flashing in the corner of the screen while in play mode. Please charge immediately to avoid losing power. When the charge is critically low, a large battery icon will flash on the screen and power down.

Note: The battery cannot be accessed or taken out of the player. Read more safety information here.